Returns & Exchanges
At Belvish, we strive to ensure your fragrance and beauty purchases arrive in perfect condition, offering a seamless return process for damaged or incorrect items. Due to the personal nature of our products, we accept returns within 7 days of delivery provided the items are unopened and in their original packaging.
Return Process
- 1.Initiate Request
Contact our support team at [email protected] or via our helpline within 7 days of receiving your order to request a Return Merchandise Authorization.
- 2.Package Securely
Place the unused item in its original brand box and transit packaging to ensure it remains protected during the return shipment.
- 3.Pickup & Inspection
We will arrange a reverse pickup from your address, after which our quality control team will inspect the product to verify its original seal and condition.
- 4.Refund Processing
Once the return is approved, your refund will be credited to your original payment method or issued as store credit within 5-7 business days.